Frequently Asked Question

How do I clear Microsoft Teams client Cache on Windows
Last Updated 3 years ago

  1. Close Microsoft Teams and Outlook.
    1. Ensure Teams is closed by right clicking on the Teams icon in the system tray, located at the bottom right corner of your screen, then click "Quit".
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  2. Open the start menu or search bar and enter the following:
    %appdata%\Microsoft
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  3. Locate Teams folder, right click on the folder and select Delete.
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  4. Relaunch Microsoft Teams and Outlook.
    You will have to sign back into Microsoft Teams.

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