- Knowledge Base
- Email & Communications
Explains which Microsoft 365 services are available to full-time employees, part-time and adjunct employees, and retirees based on the license assigned to each group. Use it to confirm mailbox size, OneDrive storage, app access, and Copilot availability.
- Knowledge Base
- Accounts, Access & Onboarding
Install Microsoft Authenticator, enroll it for employee MFA, add a backup method, and learn how to approve Solano sign-ins.
- Knowledge Base
- Accounts, Access & Onboarding
Troubleshoot missing Microsoft Authenticator notifications or verification codes, denied or expired requests, app lock, blocked sign-ins, and unexpected MFA prompts.
- Knowledge Base
- Accounts, Access & Onboarding
Move MFA to a new or replacement phone, remove the old registration, or request identity verification when no working sign-in method remains.