Service
Ask Technology Services for help when no other service catalog item matches your need. Use this as the catch-all intake for District technology problems, questions, and small requests that do not have a dedicated form.
Use this to: Report an issue, ask a question, or request help that does not fit another service on the portal.
Before you request
Have the following ready:
- A short description of what you need help with and, if something is not working, what you were doing when it happened.
- The affected system, application, device, room, or account (for example, a specific classroom or a District-owned laptop).
- Any error message, screenshot, or example that will help a technician understand and resolve the issue.
Protect your information: Never include passwords, multifactor authentication verification codes, recovery codes, or other secrets in a service request.