- Knowledge Base
- Accounts, Access & Onboarding
Reset your Solano password through self-service and troubleshoot common verification, password, account-lockout, and FalconNest sign-in problems.
- Knowledge Base
- Accounts, Access & Onboarding
Fixes for common multifactor authentication (MFA) sign-in problems for employees and students, including passkey sign-in, missing notifications, locked apps, blocked accounts, and sign-in requests you did not start.
- Knowledge Base
- Email & Communications
Explains which Microsoft 365 services are available to full-time employees, part-time and adjunct employees, and retirees based on the license assigned to each group. Use it to confirm mailbox size, OneDrive storage, app access, and Copilot availability.