Password or Login Help

In a few words, tell us what you cannot sign in to or what is going wrong. Example: Cannot sign in to FalconNest.

Select the option that best describes how you use Solano College services.

Select the college system you are trying to use. FalconNest is the student portal. Banner supports registration and college administrative services. Microsoft 365 includes college email and Office apps. For Canvas assistance, use Canvas and Online Learning Help.

Enter the name of the system or account. Do not enter a password or verification code.

Choose the option that best describes what is preventing you from signing in.

Briefly describe the sign-in problem. Do not enter a password, verification code, or security answer.

MFA is the extra sign-in step using a code, notification, or authenticator app. Select what is happening.

Briefly describe the verification problem. Do not enter a verification code, backup code, or authenticator approval number.

Enter your Solano College username, if known. Do not enter your password.

Describe what happened and what you need help with. Include any steps you already tried. Never include passwords, verification codes, security answers, or other sensitive information.

Copy and paste the error exactly as shown, if possible. Remove passwords, verification codes, and personal information.

If you remember, select the most recent past date when you successfully signed in.

Enter the device or browser you were using, such as an iPhone, Chromebook, Chrome, Edge, or Safari.